Happy Dog Care Website - Privacy Policy

Effective Date: 4/8/2025

1. Introduction

Welcome to the Happy Dog Care website (the "Website"). Located at 10246 Baltimore National Pike, Ellicott City, MD 21042, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our Website and our services.  

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:  

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide when you:

  • Contact us through forms or email.  

  • Create an account (if applicable).

  • Subscribe to our newsletter or mailing list.

  • Make inquiries about our services (e.g., daycare, boarding, grooming, training).

  • Provide feedback or testimonials.

   

• Pet Information: If you use our services, we may collect information about your dog(s), such as their name, breed, age, health information (if you provide it), and any specific care instructions.

• Website Usage Data: We may automatically collect certain information about your interaction with our Website, including:

  • IP Address: Your computer's or device's internet protocol (IP) address.  

  • Browser Type and Version: The type and version of your web browser.

  • Operating System: The operating system of your computer or device.

  • Referring Website: The website you visited before coming to our Website.

  • Pages Visited: The specific pages you view on our Website.

  • Date and Time of Access: The date and time you access our Website.

  • Cookies and Similar Technologies: We may use cookies and other tracking technologies to collect information about your browsing behavior on our Website. (See Section 5 for more information on Cookies).  

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our dog care services (e.g., processing bookings for daycare, boarding, grooming, training).

• Communication: To communicate with you regarding your bookings, updates, promotions, and other relevant information about our services.

• Account Management: To create and manage your account on our Website (if applicable).

• Personalization: To personalize your experience on our Website and tailor our dog care services to your and your dog's needs.

• Marketing and Promotions: With your consent (where required by law), we may send you newsletters, marketing emails, or information about special offers related to our dog care services. You will have the option to opt-out of these communications at any time.

• Improving Our Website and Services: To analyze website usage data, understand user behavior, and improve the content, functionality, and user experience of our Website and our dog care services.

• Customer Support: To provide you with support and respond to your questions or concerns related to our services or Website.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

• Safety and Security: To protect the security and integrity of our Website and our services, and to prevent fraud or other unauthorized activities.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, providing our services (e.g., appointment scheduling software), processing payments, sending communications, or performing other business functions on our behalf. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.  

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.  

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.  

• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

• With Your Consent: We may share your information with third parties for other purposes with your explicit consent.  

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.  

5. Cookies and Similar Technologies

Our Website may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activities.

• What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help websites remember your preferences and improve your browsing experience.  

• How We Use Cookies: We may use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the basic functioning of our Website.

  • Analytics Cookies: These cookies help us understand how users interact with our Website by collecting and reporting information anonymously. We may use third-party analytics tools like Google Analytics.  

  • Functionality Cookies: These cookies allow our Website to remember your choices and provide enhanced features.

  • Marketing/Advertising Cookies: With your consent, these cookies may be used to track your browsing activity and deliver targeted advertisements related to our dog care services.

• Your Choices: You can control and manage cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our Website.  

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Specify the security measures you take, e.g., encryption, secure servers, access controls].  

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain booking information for a certain period for record-keeping purposes. We will securely delete or anonymize your personal information when it is no longer needed.  

8. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:  

• Access: The right to request access to the personal information we hold about you.

• Correction: The right to request that we correct any inaccurate or incomplete personal information.  

• Deletion: The right to request that we delete your personal information (subject to certain exceptions).

• Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.  

• Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.

• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  

• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided in Section 11. We may need to verify your identity before processing your request.  

9. Children's Privacy

Our Website and services are not intended for children under the age of [Specify Age, e.g., 13]. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to remove the information.  

10. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.  

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  

Happy Dog Care 10246 Baltimore National Pike Ellicott City, MD 21042 [

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Significant changes to this policy will be notified more prominently, such as via email or a notice on our Website.  

By continuing to use our Website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.